Open-ended questions typically take up to 2 hours to be scored, as they are reviewed by human evaluators. Multiple-choice questions are scored automatically by the database. If your open-ended questions have not been scored within 2 hours, please send a My Message to the tutor group or email support for assistance.
Questions in the middle of the lesson are formative questions to help the student learn the material. The inputs are stored in the database but they are not scored.
You have not been given permission to reset your own lessons. If the students are supposed to reset their own lessons, the teacher should email support@graderesults.com to make the change.
This is a common problem with video streaming. Hit pause, wait a few seconds, then restart the video stream. Audio and video should be back in sync.
The course has not been set up for a final test or course post test. If one is required, email support@graderesults.com and request a final for that student or class.
It depends on the program type. Either there is no pretest for the course, or a pretest has not been requested. If one is required, email support@graderesults.com and request a pretest for that student.
· Send an email to support@graderesults.com
· Send a message, using My Messages
· Call 214-249-0555
The less independent the student, the more involved the learning coach is. You are the facilitator, not the teacher. You are the liaison between the student and teacher. As high school students become more independent and start to build a rapport with teachers, they will call on them when they need additional help. As a learning coach, you'll be more involved than ever in your child's education no matter their grade level. You'll communicate with teachers on a regular basis, review attendance and review the grade book. Expect to get both text and email communication as well as calls from teachers.
No, it determines reading level and delivers work according to each student’s individual reading level. Grade Results uses adaptive testing and determines course materials based on personalized learning levels. If students require any modifications, you can contact the curriculum team, and they can make individual student modifications for your student.
If the student is ill and unable to perform school work, please let us know the reason for the student’s absence by sending an email or doctor’s note to support@graderesults.com. Planned family vacations should be taken to coincide with school vacations. If a vacation is unplanned, due to family emergency, please send an email to support@graderesults.com.