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How to Get Support

·  Send an email to support@graderesults.com

·  Send a message, using My Messages

· Call 214-249-0555

What is the parent’s role as learning coach?

The less independent the student, the more involved the learning coach is. You are the facilitator, not the teacher. You are the liaison between the student and teacher. As high school students become more independent and start to build a rapport with teachers, they will call on them when they need additional help. As a learning coach, you'll be more involved than ever in your child's education no matter their grade level. You'll communicate with teachers on a regular basis, review attendance and review the grade book. Expect to get both text and email communication as well as calls from teachers.

Does the pretest score count against my student?

No, it determines reading level and delivers work according to each student’s individual reading level. Grade Results uses adaptive testing and determines course materials based on personalized learning levels. If students require any modifications, you can contact the curriculum team, and they can make individual student modifications for your student.

What if the student is ill or the family is on vacation?

If the student is ill and unable to perform school work, please let us know the reason for the student’s absence by sending an email or doctor’s note to support@graderesults.com. Planned family vacations should be taken to coincide with school vacations. If a vacation is unplanned, due to family emergency, please send an email to support@graderesults.com.

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